Audience: Dental professionals and students
You are the Expert: PART I Using C.S.I. (Clinical Screening Investigations) For Exceptional Patient Care
Part I – Risk Assessment / Head & Neck Cancer Screening Course Description:
Do you find that patients often undervalue the services provided during a comprehensive exam or dental hygiene visit? Are you challenged with time management when trying to collect the essential data needed to prepare a comprehensive treatment plan? You are not alone, this course will provide you with step by step guidelines and protocols to expedite three of the five screening needed for every dental patient to ensure comprehensive care.
Valuable tips like: verbal skills, body language and handling patient objections will be featured.
Course Objectives:
* Equip the clinician with consistent reproducible screening protocols
* Understand the rationale behind each screening
* Increase the use of high impact language for improved case acceptance
* Exceed the patient’s expectations and increase the patient’s perceived value
Philips Oral Healthcare is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry. The current term of approval extends from 1/1/2007 to 12/31/2010.
Author: Kim Miller
Kim Miller received her BSDH from Loma Linda University in 1981. She is a trainer & featured instructor with the JP Institute. Kim is also a published author, enthusiastic speaker and educator. Kim is passionate about Dentistry and those in her audience walk away with information that is applicable on the very next business day.
Sponsor and/or Accreditation: Academy of General Dentistry
Credits: 1.00
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