II: You are the Expert: Using C.S.I. For Exceptional Patient Care-Restorative Aesthetic Treatment Considerations

Module: You are the Expert: Using C.S.I. (Clinical Screening Investigations) For Exceptional Patient Care Part II - Complete Course with Test


Audience: Dental professionals and students

Prerequisites: None

Part II of You are the Expert features techniques and verbal skills specifically designed to address patient concerns with restorative aesthetic treatment considerations. While applicable to all team members, those sitting chairside will learn to comfortably discuss treatment options, handle insurance questions and build value for comprehensive care. These verbal skills are essential to all of today’s Dental Professionals.

Each of these programs stand alone based on their content. The participants of all three courses will notice how the data builds from one screening to the next providing the clinician with a ‘big picture’ in only a few short minutes. Experience the benefits of adding this new dimension to your clinical standards by including these five Clinical Screening Investigations for your patients. Those benefits include: fewer cancellations, increased referrals, greater patient value and increased case acceptance, just to name a few.

Course Objectives:
* Equip the clinician with a consistent reproducible screening protocol for restorative and aesthetic needs.
* Utilize the intra oral camera with good time management at each visit to reinforce or initiate restorative / aesthetic conversations
* Learn verbal skills to assist with case presentation and comfortably handle patient objections to treatment

Philips Oral Healthcare is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry. The current term of approval extends from 1/1/2007 to 12/31/2010.

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Author: Kim Miller
Kim Miller received her BSDH from Loma Linda University in 1981. She is a trainer & featured instructor with the JP Institute. Kim is also a published author, enthusiastic speaker and educator. Kim is passionate about Dentistry and those in her audience walk away with information that is applicable on the very next business day.

Sponsor and/or Accreditation: Academy of General Dentistry
Credits: 1.00