9 Ways to Curb Cancellations

9 Ways to Curb Cancellations Wednesday: Live CE Webinar Presenter: Sally McKenzie Wed  2/10/16  7:00 PM ET  4:00 PM PT Thu  2/11/16  0:00 AM UTC CE Credits: 1 Live, Interactive CEU

Another "no-show"! Now what? It is commonly cited as the number one practice frustration, the number one production killer, and the number one source of stress, Patient failures cost individual practices tens of thousands of dollars annually. In this CE webinar, learn how you can improve patient education and reduce cancellations/no-shows at your practice. Reserve Your Seat Now     (no charge for this webinar) Visit http://vivalearning.com/ for a complete schedule of free dental CE webinars.

Dental Practice Management Webinars

The following online classes are available for viewing via Sally McKenzie Dental Practice Management. You can view the classes without logging in, however, if you decide to take the exam for CE credit, you will be prompted to log in. If you don't have an account, you can create one for FREE. Creating an online training account is fast and easy.

	Unlocking Your Production Potential Presenter: Sally McKenzie CE Credits: 1 CEU (Home Study)	Release Date: 3/7/12
	This CE webinar takes a close look at systems that harbor dormant production, patient retention and hygiene. Learn how to uncover thousands of dollars in missed revenue opportunity and obstacles that prevent you from achieving your true potential. Watch this webinar and learn how to increase your production today!
	Practice Profit Killer – High Overhead Presenter: Sally McKenzie CE Credits: 1 CEU (Home Study)	Release Date: 2/9/12
	Watch this CE webinar and learn the industry guidelines for healthy overhead and the #1 category that causes most doctors not to be as profitable – Payroll. Learn how to determine how many employees you need, productive job descriptions as well as how much of a raise you can afford.
	Practice Profit Killer – Collections Presenter: Sally McKenzie CE Credits: 1 CEU (Home Study)	Release Date: 1/12/12
	Watch this CE webinar and learn how to get patients to pay through: collecting at the time of service; financial arrangements and policies; billing statements; insurance procedures; and handling delinquent accounts! Improve your cash flow now! Don’t miss this online presentation.
	Broken Appointments: Causes and Remedies Presenter: Sally McKenzie CE Credits: 0.5 CEU (Home Study)	Release Date: 11/14/11
	This module, part 2 of this series, will help guide you in establishing a system for your practice to handle broken appointments. Sally's recommendations are invaluable in helping you handle broken appointments and most important -- preventing them before they happen!

Practice Management with Sally McKenzie

0.5 CE Credits Accounts Receivable Part 2: Presenting Financial Arrangements & Statements


Presenter: Sally McKenzie

Sponsor: Practice Management

Released: 11/14/11 onDemand FREE

CE Credits: 0.5 CEU (Self-Study)

(No charge for this on-demand class)

Establishing a healthy accounts receivable begins with securing financial arrangements with the patient. Knowing how to overcome patient objections helps not only to make sure you are going to be paid, but most of all, ensures patients will move forward with treatment.
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0.5 CE Credits Accounts Receivable Part 3: Delinquent Account Calls & Measurements for Success

Presenter: Sally McKenzie

Sponsor: Practice Management

Released: 11/14/11 on Demand Webinar

CE Credits: 0.5 CEU (Self-Study)

(No charge for this on-demand class)

Making delinquent account calls is a vital part to reducing your accounts receivable.

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0.5 CE Credits Broken Appointments: Protocol and Systems

Presenter: Sally McKenzie

Sponsor: Practice Management

Released: 11/14/11 on demand webinar FREE

CE Credits: 0.5 CEU (Self-Study)

(No charge for this on-demand class)

This module will help guide you in establishing a system for your practice to handle broken appointments. Sally's recommendations are invaluable in helping you handle broken appointments and most important -- preventing them before they happen!

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0.5 CE Credits Broken Appointments: Causes and Remedies

Presenter: Sally McKenzie

Sponsor: Practice Management

Released: 11/14/11 on demand webinar FREE

CE Credits: 0.5 CEU (Self-Study)

(No charge for this on-demand class)

This module, part 2 of this series, will help guide you in establishing a system for your practice to handle broken appointments. Sally's recommendations are invaluable in helping you handle broken appointments and most important -- preventing them before they happen!

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0.5 CE Credits Accounts Receivable Part 1: A Healthy Ratio

Presenter: Sally McKenzie

Sponsor: Practice Management

Released: 11/14/11 on Demand webinar FREE

CE Credits: 0.5 CEU (Self-Study)

(No charge for this on-demand class)

The financial coordinator's responsibilty is to keep the dental practice's accounts receivable at a healthy ratio.